Frequently Asked Questions
What if I cannot find the product I am looking for?
We will make every attempt to find the product you are looking for. We would love to help you find what you need! Just email me and I will figure out what we can do for you. Email: www.5280goldsolutions.com
What If I’m Already an Established Gold Panning Guide or a Fishing Guide and still want to buy your book? Will it help me?
That is awesome! I guarantee you will learn valuable information that will save you time and money by getting my how to become a gold guide book. Plus the information in the how to become a gold guide will more than pay for itself several times over with just the tips I give.
How Much Will I Be Able To Earn As A Gold Panning Guide?
This is totally dependent on you as a person, the area you are working in, how you are with business kills, people, scheduling and personal determination etc. I know guides that book 2 trips daily at over $800+ per day. I also have some guides that go out 3 days a week at $400 per day, so it all depends on your area and what you do. As your own boss you set your schedule and figure out how much you want to guide.
Do I receive the How To Find Gold Fast book via email if I subscribe?
Yes, the “How to Find Gold Fast Book” is immediately available for download after your subscription or when you buy it on Amazon after your payment. You will get an email with access to the download if you ordered an Ebook.
When will I receive my gold equipment from my online order?
If you order from one of the dealers or manufacturers on my web site the order will be shipped based on there terms of that dealer or manufacturer. If you order an info product from this site it will be available immediately. Immediately after you submit your online purchase, we’ll be sending you an email with your book attached or a link to download your book.
Are your eBooks available in a hardback print version?
Yes, the eBooks are available in a hard copy on Amazon.
Can I buy eBooks off of your site if I am located outside the US?
Yes, if you have the purchasing capability to buy the book on line through Amazon.
In which currency are the prices of your books set at?
US dollars. You can use Google’s currency converter if you would like to know the amount in another currency.
Do any products have a different return policy?
Yes, each manufacturer and vendor I work with has there own specific return policy for there products and services. Please see the specific vendor or manufacturer that you are purchasing from for more information.
How are customer inquiries handled?
When a customer reaches us by email, the first response is to offer support. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control in which case a cancellation or a refund may be processed.
Please Note: Refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund.
What about customers who try to abuse the return policy?
What is the policy for returns requested within 30 days?
Each manufacturer and dealer is different. Make sure you understand the return policy of each before you purchase. For the Marc Prinz information products customers requesting a return within 30 days of purchase may be approved if the customer provides evidence that their case merits a return.
What is the policy for returns requested after 30 days?
There are no returns after 30 days of purchase. Customers requesting a return after 30 days will be directed to the vendor or manufacturer for technical support of the product that was purchased.
Is there any other reason why a sale might be reversed?
We have every incentive to keep customers happy by providing quality products and technical support. At times, we may reverse a sale in order to comply with: credit card industry rules, ACH industry rules, and PayPal terms of service, US law, and requests from verified US judiciary or law enforcement agents.
What forms of payment do you accept?
We accept all major credit cards: PayPal, Visa, MasterCard, Discover, and American Express.
My order is missing items…what should I do?
Please notify the dealer or manufacturer where you purchased your item immediately by email so that we may resolve the problem.
How long will it take for me to receive my order?
If you buy an eBook it will come instantly. If you purchase a product from one of the vendors or manufacturers on this site the shipping information and shipping time will need to be arranged with them. However most vendors and manufacturers are generally able to ship products within one to two business days, most often shipping your purchase the very same day they receive your order, the actual delivery times will depend on the shipping method you selected.
Do you take orders by phone?
On my web site we do not take orders by phone. The volume of calls would be too great. All orders must be placed online with vendors and manufacturers.
Do you ship overseas?
We ship to the USA and Canada. However, most of the vendors and manufacturers on this site are happy to ship overseas with prearranged payment terms or by wire transfer. Work with the vendor or manufacturer of the product you want to buy before you purchase online.